Crown Agents Bank Partners with VODACASH SARL

Published // 28th September 2020

It is official! Crown Agents Bank has just signed a partnership with VODACASH SA, a subsidiary of Vodacom Congo, to facilitate mobile payments in the Democratic Republic of Congo, “DRC”.

The collaboration with the DRC’s largest mobile network operator, allows Crown Agents Bank to extend its mobile payments reach to 13.4 Million of Vodacom Congo’s subscribers, among which 5 million are VodaCash subscribers.

London, United Kingdom, 28 September 2020: in an official statement, Crown Agents Bank Ltd. announced its collaboration with VODACASH SA in the innovating project of enabling international mobile payments in the Democratic Republic of Congo (DRC) through the well-known M-Pesa brand.

Always aiming to maintain its leadership in the DRC market, this partnership allows VodaCash, through Crown Agents Bank, to assist international development organizations to further the transitioning of their payments to recipients and vendors from cash to digital, enhancing financial access, while at the same time, reducing costs and delays.

Crown Agents Bank will integrate its payment gateway with VodaCash platform and services to provide an easy and secure way for international development organizations (IDOs), to pay individuals directly into their mobile wallets.

Building on its existing partnerships in the DRC, the new relationship with VodaCash will give Crown Agents Bank greater coverage across the country, drawing on Vodacom Congo’s cellular network and VodaCash agent network, to access, previously difficult to reach, locales. The Vodacom and Crown Agents Bank partnership marks the first in a series of planned integrations across Africa.

Indeed, in the DRC market, M-Pesa is the largest Mobile Money brand with a strong Market share (54%), the largest distribution coverage to ensure availability of float service to payment beneficiaries and a rich product ecosystem to encourage customers to do more digital transactions.

As for Crown Agents Bank, it will now be able to deliver local payments to approximately two-thirds of the mobile money users across (the) DRC, sub-Saharan Africa’s largest nation by land mass, saving organizations and recipients the considerable cost in time, money and risk of having to transfer significant amounts of cash over large distances.

Being able to provide payments to mobile wallets in the DRC is an important step towards financial inclusivity. Along with our well-established FX capabilities across the continent, we are building out a suite of payment services that allow us to reach those who previously were unable to access financial services. The timing of the VodaCash collaboration is crucial, as we’re seeing an increased demand from IDOs making payments to mobile wallets in the wake of the Covid-19 pandemic.” Steve Marshall, Chief Commercial Officer at Crown Agents Bank comments.

For Chris Williamson, Managing Executive – M-Pesa at Vodacom Group, he adds, “We have a large number of customers who will benefit from our partnership with Crown Agents Bank. Payments have historically been challenging in the region, especially getting funds to those who are financially excluded and difficult to reach with traditional channels. The uptake of mobile wallets in DRC means more people can now receive payments with maximum convenience and minimum cost. By partnering with Crown Agents Bank to provide this service, we can ensure payments are delivered swiftly, safely and securely.”

This integration is the latest in a series of strategic partnerships Crown Agents Bank is making to improve its reach and reliability in frontier markets and follows the recent collaboration with PayCode in Africa.



Crown Agents Bank is a financial service partner of choice for many governments, development organizations and regulated financial services businesses. We act as a preferred payment and FX intermediary facilitating the delivery of money into some of the fastest growing economies in the world. With our help, our customers overcome challenges, which can include illiquid FX markets or the complex process of ‘last-mile’ delivery across bank and emerging forms of non-bank payment rails.



VODACASH SA is a subsidiary of Vodacom Congo, which in turn is a subsidiary of Vodacom Group (Pty) Limited, South Africa and Vodafone Group, United Kingdom.

With its M-Pesa brand, VodaCash SA offers a wide range of high value-added products and services at quality/price ratio adapted to the spending power of the Congolese population and contributes to the socio-economic development of the DRC, in line with its vision of connecting communities for a better future.  With an active base of more than 5 million subscribers since its launch in October 2012, M-Pesa is positioning itself as a key player in the DRC national financial inclusion program, a program endorsed by the Central Bank of Congo (BCC).

Through mobile financial services, VodaCash’s mission is to provide convenience and efficiency to customers by enabling thousands of men and women in all occupations to conduct transactions and thus propel economic growth by increasing financial flows, raising household incomes, accelerating microfinance, increasing savings and transforming the informal economy into the formal economy.

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