Crown Agents Bank appoints new COO


Strategic hire Mel Tsiaprazis will oversee operational development of next generation of payments and FX capabilities as the digital payment bank continues to advance its offering

London, UK, 11 June 2019: Crown Agents Bank today announces the appointment of Mel Tsiaprazis as Executive Vice President, Group Chief Operating Officer. Also sitting on the Executive Committee, Mel will be a crucial part of facilitating and implementing operational functionality within the bank, while driving growth.

The strategic hire comes at a pivotal time for Crown Agents Bank and will contribute to the framing of the bank’s vision and future strategy. Mel joins the bank with a wealth of experience in international and global roles focused on growth and transformation. A Harvard alumni, she has a solid track record in operations, successfully developing and implementing new business models as well as integrating new technology platforms. Her previous roles at MasterCard, London Stock Exchange Group and Lloyds Banking Group offer expertise in enabling the technological evolution of global financial players.

Crown Agents Bank moves money to, from and across developing, emerging and frontier markets, with a 185-year heritage of trusted access. Earlier this year, the bank announced its acquisition of the enterprise business and payment gateway product of Segovia, a US venture-backed technology company focused on frontier market payments. The move will enable both organisations to work together to offer a uniquely scalable, flexible, and efficient payment solution for global businesses paying into frontier and developing markets.

Mel Tsiaprazis, EVP and Group Chief Operating Officer of Crown Agents Bank, commented: “Crown Agents Bank is primed to utilise its unique network and heritage even more effectively. Partnered with advanced technology, its ability to move money across the world, particularly in territories that others struggle to reach, is very exciting. The potential to continue drastically expanding financial inclusion is something very close to me. The next step is to hit the ground running, making sure this potential is matched with the velocity and growth the industry’s technology can facilitate.”

Albert Maasland, CEO of Crown Agents Bank, echoed the sentiment: “We are delighted to welcome Mel to the team; her drive and international experience is the perfect component to push faster, further development in our services and strategy. We are dedicated to offering the organisations we serve the highest possible standards and as such, we are continually improving our offering to make the movement of money as easy and efficient as possible. Mel’s operational development will be instrumental to helping us achieve our vision.”