The partner of choice in frontier and emerging market FX and payments

Our next generation payment gateway solutions create opportunities to work with some of the fastest growing economies in the world.

FX

Specialising in frontier and emerging market currencies.

Payments

With capabilities including straight-through processing, scalable and bulk file processing.

Deposits

Flexible service operating in major currencies, with tenors ranging from overnight up to one year and beyond.  

Trade Finance

Tailored to the needs of frontier and emerging markets.

FX

Specialising in frontier and emerging market currencies.

Deposits

Flexible service operating in major currencies, with tenors ranging from overnight up to one year and beyond.  

Payments

With capabilities including straight-through processing, scalable and bulk file processing.

Trade Finance

Tailored to the needs of frontier and emerging markets.

We Work With

  • Governments and International Development Organisations to distribute commercial payments and emergency aid quickly and overcome challenges.
  • Central Banks to provide a range of services including current accounts, FX, government payments and pensions, with reserves management handled via our sister company, CAIM.
  • Commercial Banks to make payments internationally, specialising in reliable payment services using cost effective payment rails in a wide range of frontier and emerging market currencies available at competitive rates.
  • Digital Payment Companies to buy frontier currencies or deliver in-market payments via mobile money or bank transfers at competitive rates helping end beneficiaries receive the most money possible.
  • Pension Schemes to make payments to members across the globe, offering proof of life services and providing asset management services via our sister company, CAIM.

Why Crown Agents Bank?

We deliver money where it’s needed, when it’s needed, at a competitive price.

Our team prides itself on delivering an exceptional service tailored to the circumstances of the organisations and markets we serve.

We understand the importance of delivering against our promises reliably and going above and beyond to support our clients. We are used to stepping up to the challenge offering practical and pragmatic advice backed by centuries of experience, during periods of crisis, whether due to natural disaster, disease, inflation or conflict.

Where other banks might walk away, we work hard, with a compliance led approach, to attempt to find a solution that could support economies to continue to prosper, without precipitating undue risk.

Why Crown Agents Bank?

We deliver money where it’s needed, when it’s needed, at a competitive price.

Our team prides itself on delivering an exceptional service tailored to the circumstances of the organisations and markets we serve.

We understand the importance of delivering against our promises reliably and going above and beyond to support our clients. We are used to stepping up to the challenge offering practical and pragmatic advice backed by centuries of experience, during periods of crisis, whether due to natural disaster, disease, inflation or conflict.

Where other banks might walk away, we work hard, with a compliance led approach, to attempt to find a solution that could support economies to continue to prosper, without precipitating undue risk.

EMpower Payments

Unlock more currencies and markets, through a single connection

EMpower Payments is our end-to-end automated payments gateway for cross-border transactions into emerging markets. The flexible, API-enabled solution allows you to send cross-border payments in more than 70 currencies. 

EMpower Payments gives you full transparency through real-time transaction statuses and saves you time with intelligent reporting. Our differentiated network offers customers optimised liquidity and reliable settlement.

Explore EMpower Payments:

  • Competitive FX pricing and differentiated settlement capability
  • Reach 70+ currencies with a focus on emerging and frontier markets
  • Unified interface supporting instruction via API and GUI
  • Settle via a range of channels: SWIFT, local bank, mobile
  • Seamless error-resolution, end-to-end automation, and continuously optimised validations and constraints
  • Established compliance controls
  • Real-time transaction statuses, flexible reporting, and 24/7 support

EMpower Pensions 

Innovative pensions management technology designed to better serve pension administrators and their members alike, creating a convenient and user-friendly solution.
 
Comprehensive pensions management, international pension payroll and digital Proof of Life solutions.
 
EMpower Pensions is our state of the art, secure online pension portal encompassing a suite of features designed with effective pensions management in mind.
 
Explore EMpower Pensions:
 
  • Technology built on decades of experience in the pension payment & proof of life sector.
  • Fully digitised solution, enhancing pensions management.
  • Domestic & international pension payroll solutions.
  • Mitigation of fraud & overpayments via innovative, biometric Proof of Life technology.
  • Comprehensive visibility, control, and reporting.
  • White-label capabilities to ensure seamless customer experience.

EMpower Connect

Multi-currency clearing from one base currency account.

EMpower Connect is a multi-currency account solution for cross-border transactions that allows payments to be made in a vast array of currencies from a single base-currency account.

Leveraging our digital foreign exchange (FX) trading platform and extensive market coverage, you can provide a quality assured service to your clients in a cost-efficient way. Your clients benefit from the efficiency of transacting with their suppliers in the suppliers’ own currency, while you have an enhanced level of network cost control through a reduction in the number of accounts needed to manage payments.

Explore EMpower Connect:

  • Extract value: convert cross-border payments into local currency, at a competitive rate, before reaching the beneficiaries’ bank.
  • Save time: no need to hold multiple correspondent relationships to service all the currencies you require.
  • Save money: avoid the often-high currency conversion fees of beneficiary banks.
  • Full visibility with pre-agreed spreads

EMpower Connect

Multi-currency clearing from one base currency account.

EMpower Connect is a multi-currency account solution for cross-border transactions that allows payments to be made in a vast array of currencies from a single base-currency account.

Leveraging our digital foreign exchange (FX) trading platform and extensive market coverage, you can provide a quality assured service to your clients in a cost-efficient way. Your clients benefit from the efficiency of transacting with their suppliers in the suppliers’ own currency, while you have an enhanced level of network cost control through a reduction in the number of accounts needed to manage payments.

Explore EMpower Connect:

  • Extract value: convert cross-border payments into local currency, at a competitive rate, before reaching the beneficiaries’ bank.
  • Save time: no need to hold multiple correspondent relationships to service all the currencies you require.
  • Save money: avoid the often-high currency conversion fees of beneficiary banks.
  • Full visibility with pre-agreed spreads

Real-Time Access to competitive FX pricing.

EMpowerFX is our desktop trading platform, which provides direct access to competitive pricing and execution capabilities across frontier, emerging and G10 market currencies, with hundreds of cross currencies supported. The EMpowerFX mobile App displays real-time market pricing. 

The platform gives clients full control and transparency of workflows, acting as a one-stop entry point to manage day-to-day exposures in FX, balances, and risk, as well as monitoring market fluctuations, real-time, competitive pricing and live market news feeds.

Check out the EMpower FX Platform Login.

  • Real-time, competitive pricing with 100+ frontier, emerging and G10 market currencies and 500+ currency pairs
  • Immediate request-for-quotation (RFQ) for illiquid non-streaming currencies
  • No need to install software – access via web applet
  • Live, global market news feeds
  • Fully customisable dashboard
  • Export data in CSV format
  • Built-in safety including auto logout and fat-finger limits
  • Comprehensive customer support services
  • Mobile Application

Real-Time Access to competitive FX pricing.

EMpowerFX is our desktop trading platform, which provides direct access to competitive pricing and execution capabilities across frontier, emerging and G10 market currencies, with hundreds of cross currencies supported. The EMpowerFX mobile App displays real-time market pricing. 

The platform gives clients full control and transparency of workflows, acting as a one-stop entry point to manage day-to-day exposures in FX, balances, and risk, as well as monitoring market fluctuations, real-time, competitive pricing and live market news feeds.

Check out the EMpower FX Platform Login.

  • Real-time, competitive pricing with 100+ frontier, emerging and G10 market currencies and 500+ currency pairs
  • Immediate request-for-quotation (RFQ) for illiquid non-streaming currencies
  • No need to install software – access via web applet
  • Live, global market news feeds
  • Fully customisable dashboard
  • Export data in CSV format
  • Built-in safety including auto logout and fat-finger limits
  • Comprehensive customer support services
  • Mobile Application

 

UN Global Compact

Since 2018 Crown Agents Bank has been committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.

Awards

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

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