About Us

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Wholesale FX

• Frontier, emerging and G10 currencies.
• Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
• Technology-led service offering liquidity while consistently delivering competitive rates.

Payments

• Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
• Multi-currency correspondent banking payments and related services.
• Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Trade Finance

Products focused on our core markets, including:

• Letter of credit confirmation, discounting and refinancing.
• Guarantee issuance and re-issuance for financial institutions.
• Seamless delivery of funds either through bank or mobile channels.

Deposits

Money market services tailored to our clients and including:

• Current accounts.
• Project accounts.
• Term deposits.