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Simple, cost-effective FX and payments in frontier and emerging markets.

What We Do

Crown Agents Bank is a leading provider of FX and payments in frontier and emerging markets. Our network and technology transform our clients’ ability to move money where it’s needed most.

We combine coverage, speed, transparency, reliability and highly competitive pricing with deep market expertise. The work we do is essential to enabling financial inclusion, supporting humanitarian relief, and removing financial friction worldwide.

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Our Mission

We help communities to thrive by delivering payments and foreign exchange.

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

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Our Vision

We strive to connect frontier and emerging markets to the rest of the world using finance and technology.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

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Regulation and Compliance

Crown Agents Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA.

Safety, security and trust are extremely important to us and we continue to invest in our anti-financial crime controls in both systems and people.

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Contact Us

For customer-related queries about our products or services, please use the form below:

EcoVadis

Crown Agents Bank has been awarded the Gold Sustainability Rating by EcoVadis, the largest and most recognised Sustainability and CSR rating agency in the world.

EcoVadis is a trusted provider of business sustainability ratings, intelligence, and collaborative performance improvement tools for global supply chains. Backed by a powerful technology platform and a global team of domain experts, EcoVadis’ easy-to-use and actionable sustainability scorecards provide detailed insight into environmental, social, and ethical risks across 200 purchasing categories and 160 countries. CAB’s Gold Sustainability Rating, ranks Crown Agents Bank within the top 94th percentile of 90,000+ companies assessed by EcoVadis across 160 countries and over 200+ industries.

UN Global Compact

Since 2018 Crown Agents Bank has been committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.

UN Global Compact

Since 2018 Crown Agents Bank has been committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.

Women in Finance Charter

On our journey to create a truly inclusive culture, we are delighted at Crown Agents Bank to be a signatory of the HM Treasury’s Women in Finance Charter. By signing up to the Charter we are making a commitment to supporting women’s progression in our industry and to promote gender diversity.

We have the commitment and support of our Board and Senior Executives to set a target for our businesses, publish ongoing progress, link achievement of targets to performance related pay and continue to introduce programmes which will support the career development of women.

Crown Agents Bank currently has 25.6% female representation among our Bank’s leadership and senior management roles and we have set a target of 30% to achieve by 2024. 

Our History

Crown Agents Bank is a UK regulated bank with fintech capabilities. Our unique global network and frontier and emerging market expertise, combines with our customer-centric technology, to fulfil every FX and payment need.

2019-2021 

Development of our EMpower products with new, leading-edge capabilities.

2018-2019

Next generation digital payment gateway, and mobile money platform launched.

2016-2017

Introduction of EMpower solution suite marks the start of our technology-driven evolution and offers easier access to frontier and emerging market currencies.

2016

Helios Investment Partners acquires Crown Agents Bank. The bank therefore splits from Crown Agents Ltd.

1997 

Privatised by the UK Government.

1833-1997

Our beginning as part of Crown Agents Ltd, to offer a variety of financial solutions.

2019-2021 

2018-2019

2016-2017

2016

1997 

1833-1997

Development of our EMpower products with new, leading-edge capabilities.
Next generation digital payment gateway, and mobile money platform launched.
Introduction of EMpower solution suite marks the start of our technology-driven evolution and offers easier access to frontier and emerging market currencies.
Helios Investment Partners acquires Crown Agents Bank. The bank therefore splits from Crown Agents Ltd.
Privatised by the UK Government.
Our beginning as part of Crown Agents Ltd, to offer a variety of financial solutions.

2019-2021 

2018-2019

2016-2017

2016

1997 

1833-1997

Development of our EMpower products with new, leading-edge capabilities.
Next generation digital payment gateway, and mobile money platform launched.
Introduction of EMpower solution suite marks the start of our technology-driven evolution and offers easier access to frontier and emerging market currencies.
Helios Investment Partners acquires Crown Agents Bank. The bank therefore splits from Crown Agents Ltd.
Privatised by the UK Government.
Our beginning as part of Crown Agents Ltd, to offer a variety of financial solutions.

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

Top

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

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