United by a desire to make a difference

At Crown Agents Bank, everything we do is about people and making a difference. Whether for the clients we support day-to-day, our colleagues striving to achieve a common goal, or a member of the community benefiting from the services we provide to our partners as they deliver commercial trade payments, vital aid or remittances.

Just as we help our clients to achieve their goals, we support our people in their personal growth and development so that they can reach their full potential.

We strive to ensure each and every member of the Crown Agents Bank team is respected and given the opportunity to make a difference. Our people are encouraged to voice opinions, contribute ideas and take ownership of initiatives. We recognise and reward success in an open forum, congratulating a job well done.

Work With Us

Our talented and ambitious employees are key to our success. In all our working relationships, we’ve found that by creating an inspirational and supportive environment, we thrive together.

Our markets, clients and solutions are incredibly diverse, and we value the same level of diversity in our staff – recognising that there is much to be gained from different backgrounds, experiences and skill sets.

We are always looking for talented people to join our organisation. Please visit our careers page for available positions.

Work With Us

Our talented and ambitious employees are key to our success. In all our working relationships, we’ve found that by creating an inspirational and supportive environment, we thrive together.

Our markets, clients and solutions are incredibly diverse, and we value the same level of diversity in our staff – recognising that there is much to be gained from different backgrounds, experiences and skill sets.

We are always looking for talented people to join our organisation. Please visit our careers page for available positions.

The Executive Committee

The day-to-day running of Crown Agents Bank is conducted by the Executive Management Committee, which reports to the Board of Directors, who together drive the strategic direction of the business.

Albert Maasland

Chief Executive Officer

Chris Green

Chief Risk Officer, Director

David Bee

Head of Client Coverage and Markets

David Parker

Chief Information Officer

Henry Bridge

President & CEO - Segovia

Marcia Jones

Group Head of Human Resources

Richard Hallett

Chief Financial Officer & Director

Steven Marshall

Chief Commercial Officer

Our Board

Our highly experienced Board of Directors is comprised of five Independent Non-Executives Directors, two Non-Independent Non-Executives Directors, and three Executive Directors.

Jeremy Parrish

Chair, Independent Non-Executive Director

Arnold Ekpe

Non-Executive Director

Derek McMenamin

Independent Non- Executive Director

Carole Machell

Chair of the Audit & Risk Committee, Independent Non- Executive Director

Jennifer Johnson-Calari

Non-Executive Director

Simon Poole

Non- Executive Director

Susanne Chishti

Non-Executive Director

Albert Maasland

Chief Executive Officer

Richard Hallett

Chief Financial Officer & Director

Chris Green

Chief Risk Officer, Director

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

What we do

Our in-depth financial market experience spans almost two centuries. In this time, we have developed deep and trusted relationships across Africa, the Caribbean and frontier markets across the globe.

The work we do has an impact felt by people everywhere. We help local banks engage on the world stage and support fledgling economies to overcome challenges to financial inclusion.

Our commitment to improving compliance and anti-financial crime measures helps mitigate the risk of corruption and financial crime. Our efforts to improve FX liquidity and increase the range of digital payment solutions available allows us to reduce costs in efforts to maximise the money received by end beneficiaries.

We focus on ensuring financial settlement happens on time, as planned. Through the acquisition and integration of Segovia’s payment gateway technology, we are adding new payment delivery channels, reducing risk and improving accountability by delivering funds directly to mobile wallets in addition to enabling efficient settlement to bank accounts across our network.

Through the services we deliver to our clients and partners, Crown Agents Bank encourages international trade, financial inclusion and enables growth to help alleviate poverty.

We offer cross-border transaction banking solutions, underpinned by our investment in digital technologies, to meet the needs of governments, international development organisations, central banks, commercial banks, digital payment companies, and pension schemes. Our services centre around FX and payments, supported by deposit and trade finance capabilities.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Mission

Crown Agents Bank combines new digital capabilities and infrastructure with a unique network built up over almost two centuries.

Our services are designed to help our clients deliver FX and payments efficiently and securely. We are continually enhancing our offering to suit changing demands, integrating platform connectivity to make processing international payments simple.

Our acquisition of Segovia in 2019 demonstrates our continuing commitment to improving our products and services. By making FX and high-volume low value payments cheaper and more efficient through technology, we are helping our partners ensure that end-consumers and other beneficiaries receive more money in local currency, faster.

In turn, this means for example, that the people in greatest need across frontier and developing markets can access vital resources such as food and medication. Charities can mobilise on-the-ground teams quickly to distribute supplies in times of crisis. And individuals can receive support from loved ones abroad, to be able to afford a better quality of life.

We value fairness and transparency and operate to the highest possible standard on behalf of organisations including governments, international development organisations, banks and payment companies we partner with.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Our Vision

We believe in the power of technology to bridge the divide between frontier and emerging markets, and the rest of the world.

Through the continuous investment in our digital infrastructure, combined with our unique network and expertise, we are reducing the cost and friction associated with moving money to, from and across these countries.

Our work with central and commercial banks and mobile network operators helps to lower the barriers to entry for growing economies striving to do business on the world stage, and supporting greater financial inclusion.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Wholesale FX

  • Frontier, emerging and G10 currencies.
  • Proprietary pricing engine enabling us to stream prices to Crown Agents Bank’s single dealer platform EMpowerFX and multi-dealer platforms including, FXall, 360T and Bloomberg FXGo.
  • Technology-led service offering liquidity while consistently delivering competitive rates.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Payments

  • Provision of cross-border and domestic payment services focused on frontier and emerging countries for anything from single to large payments through high volume low value bulk payments.
  • Multi-currency correspondent banking payments and related services.
  • Payment settlement capabilities to match specific requirements of clients including governments, international development organisations, central banks, commercial banks, digital payment companies (corporate and remittances) and pension schemes.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Trade Finance

Products focused on our core markets, including:

  • Letter of credit confirmation, discounting and refinancing.
  • Guarantee issuance and re-issuance for financial institutions.
  • Seamless delivery of funds either through bank or mobile channels.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

Deposits

Money market services tailored to our clients and including:

  • Current accounts.
  • Project accounts.
  • Term deposits.

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