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Responsible business

Responsible business isn’t a passing phase for Crown Agents Bank, it’s a way of working. We are proud to help build stronger financial ecosystems, promote financial inclusion, and invest in solutions that last. From innovating in responsible transaction monitoring to supporting sustainable growth in emerging markets, we want to leave every market we touch better than we found it.

2025

Responsible business report

Our purpose is to deliver prosperity in the markets we serve. This report sets out how our organisation, our work, and our world sit within Responsible Business. It covers the inclusivity of our culture, the strength of our governance, our approach to emerging technology and climate, and the financial inclusion that sits at the heart of Crown Agents Bank.

Our Journey

Our B Corp journey

Our B Impact assessment was based on 2022’s data; you can find our results within the investor relations ESG section, which cover a total of 300 questions on key policies looking at our company’s governance, employee satisfaction, community, and environmental impact. To become B Corp certified an organisation must score over 80, and the median score of ordinary businesses who complete the assessment is 50.9. We achieved an overall score of 84.2 and we look forward to strengthening our score when we re-certify in three years.

B Corp certification is regarded as one of the most rigorous and ESG rating/certification, requiring ongoing evidence of a commitment to real business change. The process puts the responsibility on organisations to be more transparent in their ESG progress and take accountability for the impact of their business.

84.2
Overall score
741
Hours of employee volunteering
94
Percentage of workers proud to work for a B Corp
ESG

Responsible business strategy

We integrate Environmental, Social and Governance (ESG) standards into everything we do, guided by our values of integrity, collaboration, client focus and impact.

From evaluating new opportunities, to our role on the board of the United Nations (UN) Global Compact Network UK, to the way in which we guide the growth of our business and work with our employees and clients.

solutions city at night
2024

EcoVadis

EchoVadis

Crown Agents Bank has been awarded the Platinum Rating by EcoVadis, one of the largest global and most recognised Sustainability rating agencies.

EcoVadis is a trusted provider of business sustainability ratings, intelligence, and collaborative performance improvement tools for global supply chains. Backed by a powerful technology platform, and a global team of domain experts, EcoVadis’ easy-to-use and actionable sustainability scorecards provide detailed insight into environmental, social, and ethical risks across 200 purchasing categories and 160 countries. CAB’s Platinum Sustainability Rating ranks Crown Agents Bank within the top 99th percentile of 90,000+ companies assessed by EcoVadis across 160 countries and over 200+ industries.

Downloads

ESG policies and downloads

Sustainability Report

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GRI Content Index 2025

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Expanded TCFD

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Carbon Reduction Plan (CRP)

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GRI Report 2024

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Policies, Advocacy, Ratings and Certifications

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